Privacy policy
At auroras-avenue, your privacy and the protection of your personal information are extremely important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, interact with our services, or make a purchase. By using our website, you agree to the practices described in this policy.
SECTION 1 — PERSONAL INFORMATION WE COLLECT
When you place an order or interact with auroras-avenue, we may collect personal information necessary to provide our products and services. This includes your name, billing and shipping address, email address, phone number, and payment information.
In addition, when you browse our website, certain information is collected automatically. This may include your IP address, browser type, device information, time zone, and browsing behavior. This data helps us improve website performance, security, customer experience, and marketing effectiveness.
If you choose to subscribe to our communications, we may also use your email address to send updates about new arrivals, promotions, exclusive offers, and brand news. You may unsubscribe at any time.
SECTION 2 — CONSENT
By providing your personal information to complete a transaction, verify payment, arrange delivery, or process a return, you consent to the collection and use of your information for those specific purposes.
Where personal information is requested for secondary purposes such as marketing, we will either request your explicit consent or provide a clear opportunity to opt out.
You may withdraw your consent for the continued use of your information at any time by contacting us at info@auroras-avenue.com.
SECTION 3 — DISCLOSURE OF INFORMATION
auroras-avenue may disclose personal information when required to do so by law, to comply with legal obligations, to protect our rights, or to enforce our Terms of Service.
PAYMENT SECURITY
Payments are processed through secure third-party payment providers that comply with industry security standards. Payment information is encrypted and handled according to PCI-DSS requirements. Your payment data is retained only for the duration necessary to complete the transaction and is not stored longer than required.
SECTION 4 — THIRD-PARTY SERVICE PROVIDERS
We rely on trusted third-party service providers to assist with website functionality, payment processing, order fulfillment, shipping, analytics, and marketing. These providers only access personal information required to perform their services and are obligated to protect your data.
Some third-party providers may operate in jurisdictions outside your country of residence. By using our services, you acknowledge that your information may be transferred and processed in accordance with the laws of those jurisdictions.
When you leave our website or are redirected to a third-party platform, this Privacy Policy no longer applies. We encourage reviewing the privacy policies of any external websites you visit.
SECTION 5 — DATA SECURITY
auroras-avenue implements appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
Sensitive information, including payment data, is encrypted using Secure Socket Layer (SSL) technology and stored using strong encryption standards. While no method of online transmission is completely secure, we continuously apply industry best practices to maintain a high level of protection.
SECTION 6 — COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar technologies to enhance functionality, remember user preferences, analyze traffic, and improve your shopping experience. Cookies may store session details, shopping cart contents, and browsing interactions.
You can control or disable cookies through your browser settings. Please note that disabling cookies may impact certain website features and functionality.
SECTION 7 — AGE REQUIREMENT
By using this website, you confirm that you are at least the age of majority in your country or province of residence, or that you have provided consent for a minor dependent to use this website under your supervision.
SECTION 8 — POLICY UPDATES
auroras-avenue reserves the right to update or modify this Privacy Policy at any time. Any changes will take effect immediately upon posting on the website. We encourage reviewing this policy periodically to remain informed about how your information is handled.
In the event of a business transition such as a merger, acquisition, or asset transfer, customer information may be transferred as part of that process.
SECTION 9 — YOUR RIGHTS AND CONTACT INFORMATION
You have the right to request access to your personal information, request corrections, request deletion where applicable, or raise concerns about how your data is handled.
For privacy-related questions, requests, or complaints, please contact us at: